These are the first images and details of the new whatsApp, called "WhatsApp Business", this new app is designed for buinesses, and the info about the beta version of the app was leaked, specifically, by the site Andriod police.
The app allows a business to create an official profile which will bring about direct communications with clients (which guarantees them confidentiality and privacy).
The business will also be able to create a business profile with a name, business description, website, location, email address.
The app comes with an automated messages feature which will allow businesses to reply to clients outside business hours
A “Statistics” section includes the total number of sent, received and read message.. It’s not a complete analytics section, but it’s a start. It’s anticipated that the final version will include enough info so that the company can learn from and improve improve its interactions with clients.
Businesses that use WhatsApp will be able to migrate the same phone number that they use for WhatsApp to WhatsApp Business, or even use the two apps on the same phone. This is great news for companies, especially stores, because they can have a phonenumber used exclusively for Business and not risk revealing their private phonenumbers, which is usually what happens. They can even have WhatsApp on one phoneand Business on another, so that outside of business hours, they can forget about work and not be harassed by incessant work notifications.
For now, the trial version of WhatsApp Business is only available on Android. It’s in the Google Play Store but you may not be able to see it if you’re not registered as a beta tester. To do this, you have to sign up as a business.
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